Frequently Asked Questions

Clear answers before you start your remodeling project.

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Trust & Company

What is Block Home Remodeling?

Block Home Remodeling is a professional remodeling company focused on residential and commercial improvement projects. We manage projects from planning to completion, ensuring quality, transparency, and accountability.

Are you licensed and insured?

Yes. We work with licensed and insured professionals and follow local requirements and safety standards. Coverage details can be provided upon request depending on the project scope.

Who will be working in my home?

We work with a vetted network of experienced subcontractors. Professionals are selected based on skill, reliability, and performance, and projects are coordinated through our management process.

Do you use subcontractors?

Yes. Our model allows us to match projects with specialized professionals while maintaining coordination, communication, and quality control through the company’s process.

Which areas do you serve?

We serve Massachusetts and Rhode Island (MA & RI). If you are nearby, contact us and we’ll confirm availability.

Services & Projects

What services do you offer?

We offer a range of remodeling and improvement services, including interior/exterior work, painting, flooring, kitchens, bathrooms, repairs, and more. Availability depends on scope and schedule.

Do you handle residential and commercial projects?

Yes. We handle both residential and commercial jobs depending on size, timeline, and scope.

Do you provide materials?

We can provide materials or work with client-supplied materials depending on the project. We’ll confirm material responsibilities during the estimate and scope definition.

Do you do small repairs or only big remodels?

We do both. Small repairs, partial upgrades, and full remodels are all possible depending on scheduling and scope.

Process & Timeline

How does the process work?

Step 1: Request an estimate or schedule a visit. Step 2: We define scope, timeline, and pricing. Step 3: We schedule and execute the work. Step 4: Final walkthrough and closeout.

Do you offer on-site visits?

Yes. For most projects, an on-site visit allows us to confirm scope and provide a more accurate estimate.

How long will my project take?

Timelines depend on scope and complexity. We provide an estimated timeline upfront and communicate progress throughout the project.

Can I make changes after the project starts?

Yes. Changes are possible, but any scope changes must be discussed and approved before execution to avoid surprises in timeline or cost.

Pricing & Payments

How are estimates calculated?

Estimates are based on labor, materials (if applicable), complexity, and timeline. We clarify what’s included in writing before work begins.

Do prices change during the project?

No. Pricing is based on the agreed scope. If you request additional work or changes, we’ll confirm pricing and approval before proceeding.

How do payments work?

Payments are typically structured by milestones (or deposit + milestone payments), depending on project size. We explain the payment schedule before starting.

Do you charge a deposit?

Some projects require a deposit depending on scheduling and materials. Deposit details are discussed during the estimate phase.

Quality, Responsibility & Warranty

How do you ensure quality?

We manage projects with defined scope, clear communication, and quality checks during and after completion. We address issues promptly when identified.

Do you offer a warranty or guarantee?

Yes. We stand behind workmanship and will address workmanship-related issues. Specific warranty details depend on the project type and scope.

What happens if something goes wrong?

If an issue is related to workmanship or the agreed scope, we’ll work to resolve it. The goal is a finished result you are satisfied with.

Is my home protected during the work?

We take reasonable steps to protect work areas and maintain a clean and safe environment. Specific protections depend on the project type.

Getting Started

How do I request an estimate?

Use the “Get an Estimate” form or contact us to schedule a visit. We’ll ask a few questions to understand your project and provide next steps.

What information should I send for an accurate estimate?

Project type, location, timeline, photos/videos (if available), and a brief description of what you want done. The more detail you provide, the faster we can help.

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